LG and Google Nexus Bootlooping Issues

March 30th, 2018 / Darcy Patko / 0 comments

A bootloop might sound like some cute techie cereal but it’s actually a really frustrating issue that’s anything but digestible (did you groan? It’s worth a groan).

Several Android phones, specifically LG or Nexus phones, made between 2015 and 2016 turned out to have a manufacturing defect causing the phone to either become unstable or get caught in a rebooting/restarting cycle – commonly referred to as a bootloop.

LG has stated this particular defect is caused by “loose contact between components” though we usually find the issue often pertains to either the power button or the logic board. Bootlooping is basically a miscommunication error that prevents your Android operating system from launching properly. In this case, it’s because of the loose contact but bootlooping can also happen in non-defect phones by water damage, viruses, malware, or corrupt files.

The most common perpetrators and their likelihood of bootlooping failure are:

  • LG G3 bootlooping chance: low
  • LG G4 bootlooping chance: high
  • LG G5 bootlooping chance: medium
  • Google LG Nexus 5 bootlooping chance: high
  • Google LG Nexus 5X bootlooping chance: high
  • Samsung Galaxy bootlooping chance: low

Phone Bootlooping? Try This.

Before you throw your phone at the wall, there are a couple of things you can try if you’re stuck in the bootlooping boogie (can’t stop, won’t stop):

 

  • Remove the battery from your phone (if possible). After waiting a few minutes, put it back in and restart your phone. This can sometimes help.

 

  • Check your power button. Does it feel stuck? Sometimes if the on/off button is jammed or damaged, it can cause a bootloop to occur. If you’re lucky, you can finesse it back into place with a bit of effort.

 

These will probably only be temporary fixes. You’ll most likely have to get it repaired or replaced for the long term. That’s where we come in! A lot of these types of repairs require intricate micro-soldering which requires the use of special equipment. Bring in your device and we can potentially fix it up for as low as $60!

To Replace or Repair? Always the Question.

Once upon a time, some of these companies were offering free replacements due to these known issues. Sadly, it appears as though this is no longer happening and arguably was never happening in Canada in the first place. However, if you purchased extended warranty or if your phone is less than one year old, you might be able to get a new device for no extra charges. Be warned, though, consumers have reported that before the manufacturer will replace it, they want to see proof you’ve tried to unsuccessfully repair it.

GoMobile has experience successfully repairing phones with the LG and Nexus bootlooping issue. Plus, unlike a lot of other companies, we won’t keep your phone for weeks on end. Stop by with your device and we’ll stop your phone from being a jerk.

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